Privacy Policy

Your family's privacy is built into everything we do

FamilyFeed keeps your stories encrypted, ad-free, and completely under your control. You decide who sees what—and you can change your mind any time.

Our privacy commitments

  • End-to-end encryption

    All personal data, updates, and content are encrypted in transit and at rest.

  • Authentication on every request

    Each API call is verified so only authorized users can access your family space.

  • Authorization before updates

    No change or deletion happens without confirming a member's permissions inside your family.

  • Encryption at rest

    Your information is stored in encrypted databases backed by AWS safeguards.

  • No access to personal content

    Family Feed staff cannot view user-generated content, personal information, or private media.

  • Analytics only

    We collect aggregated, anonymized metrics to monitor reliability and improve the experience.

What we collect and why

We gather only what is needed to operate Family Feed and deliver personalized, secure experiences.

  • Account information

    We use your email for authentication, password recovery, and account notifications. Real names are optional.

  • Family details

    Country helps us deliver time zone specific reminders. City and state are optional context for Family Bots.

  • Content you create

    Photos, notes, reminders, and posts stay fully encrypted inside your family. Delete them anytime.

Data retention and deletion

  • Family deletion

    Removing a family permanently erases its posts, images, and settings from our systems.

  • Profile deletion

    Deleting your profile wipes your personal data and associated media across all families.

  • No hidden backups

    We do not keep undeletable archives or hidden copies of user data after deletion.

Transparency and control

You can view, download, or delete your information at any time. Family Feed complies with GDPR, CCPA, and other global standards.

  • Data portability

    Export your data in a readable format whenever you need a copy.

  • Right to be forgotten

    Permanently delete your account and receive confirmation once removal is complete.

  • Legal requests

    We respond only to valid legal processes and publish transparency reports about any requests.

Have a privacy question?

Contact our privacy team at contact@familyfeed.me. We typically respond within one business day.